Terms & Condition
At Aquadrop Water Purifier, we value and respect your privacy. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you interact with our website or services.
Information We Collect
When you visit our website or book a service, we may collect the following types of information:
Personal Information: Name, phone number, email address, service address, and any other information you provide voluntarily.
Service Details: Information about your water purifier (brand, model, issue), service history, and feedback.
Payment Information: UPI, card details, or digital transaction data (processed securely via trusted third-party gateways).
Non-Personal Data: Browser type, IP address, device info, and site usage data for analytical purposes.
How We Use Your Information
- We use the collected information to:
- Provide and manage installation, repair, and maintenance services
- Process service bookings and payments
- Communicate with you regarding service updates, appointments, or offers
- Improve our website, services, and customer experience
- Send promotional messages (if you opt-in)
Data Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties.
We may share your data with:
- Trusted service technicians only to the extent required to fulfill your service request
- Payment gateways for processing transactions securely
- Government or law enforcement agencies, if required under law or legal process
Non-personal, aggregate data (e.g., number of users in a region) may be shared with partners for analytics or marketing insights but will not identify you individually.
Data Security
We take appropriate security measures to protect your personal data from unauthorized access, misuse, or loss. This includes encryption, firewalls, and secure servers.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Cookies & Tracking
We may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can modify your browser settings to refuse cookies, though this may affect your access to certain features of our site.
Communication Preferences
By using our services, you agree to receive transactional messages (calls, SMS, WhatsApp, or emails) regarding your service status.
You may also receive promotional messages unless you opt-out. To stop receiving marketing communication, email us at: contact@aquadroppurifier.com
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services after changes implies your acceptance.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
📞 Phone: +91 72690 70700
📧 Email: contact@aquadroppurifier.com
